Disney integrates business principles within its resort to create unique and memorable experiecnes for guests. While on vacation, take a note of a few of these and see how you can integrate into your business.
Disney's Guest Service. Brief description of my experience as a cast member and how other businesses can create magical experiences for their customers.
Here are 6 easy and cheap ideas for small business owners, specifically retailers, can implement immediately to enhance customer service for the holidays. Offer gift wrapping, customer wish list, personalization, highlight one product a day, cards, and gift baskets.